What they needed
- Receive website orders in one place instead of chasing messages.
- See at a glance which orders are new, confirmed, cooking, on the way and delivered.
- Know each customer's phone, address, items, total and whether they pay cash on delivery or online.
- Assign a rider to each order and keep track of what every rider is owed.
- Follow up with customers and bring repeat customers back with offers.
What we built
Orders
- Order list by status
- Order detail with items and total
- Status from new to delivered
- Cancel an order
- Follow-up notes
- Manual new orders
Delivery & riders
- Assign a rider per order
- Deliveries done and on the way
- Per-delivery commission
- Base salary and total payable
- Message a rider
Customers
- Orders, spending and last order
- WhatsApp follow-up
- Search by name, phone or order number
At a glance
- New, cooking, on-the-way and delivered counts
- Today's sale
- Works on phone and computer
Highlights
- Orders placed on the Mehar Momos website arrive in the CRM.
- Every order shows where it came from — website or WhatsApp — and how it is paid.
- One tap opens a WhatsApp chat with the customer or the rider.
- Rider pay is calculated from deliveries and commission, plus any base salary.
How it was built
A web app built by 182 AdFlow and connected to the Mehar Momos website's ordering.
Need something similar?
Tell us how your business runs and we'll show you what a system for it would look like. See also: Restaurant Order CRM — try the live demo · WhatsApp Bulk for customer offers.